Analyzing the Operation of Performance-Based Accountability Systems for Public Services by Frank Camm Brian M. Stecher
Author:Frank Camm, Brian M. Stecher [Camm, Frank]
Language: eng
Format: epub
ISBN: 978-0-8330-5084-7
Publisher: RAND Corporation
Published: 2010-08-15T00:00:00+00:00
CHAPTER THREE
Empirical Questions to Ask When Studying a Performance-Based Accountability System
Our project has sought to understand the genesis, design, behavior, and performance of PBASs in five different sectors. We have sought to achieve this understanding by approaching individual PBASs and collecting and interpreting empirical information that was readily available about them. The framework in Chapter Two suggests five sets of basic questions to ask about each PBAS that we examined:
How did the relevant service-delivery activity work before a PBAS existed?
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